1. Policy Overview

This Refund Policy outlines the terms under which fees paid to Quest Leadership Academy (Quest LA) may be refunded, deferred, or forfeited.

Quest Leadership Academy programmes are foundational leadership education and professional higher education offerings involving limited cohort sizes, faculty commitments, and international partnerships. As such, fees are generally non-refundable except where expressly stated.

2

Application & Registration Fees

  • Application fees (where applicable) are non-refundable
  • Submission of an application does not guarantee admission
3

Programme Tuition Fees

a. General Rule

All tuition fees paid are non-refundable once a participant:

  • Accepts an offer of admission, or
  • Gains access to programme materials, platforms, or seminars
4

Withdrawal by Participant

If a participant voluntarily withdraws:

  • Before programme commencement: Fees may be deferred to a future cohort at Quest Leadership Academy's discretion
  • After programme commencement: No refund will be issued

Important: Deferral requests must be submitted in writing and approved by the Academy.

5

Non-Payment or Default

Failure to meet payment obligations may result in:

  • Suspension of access to learning platforms
  • Termination of enrolment

Note: Such termination does not entitle the participant to a refund.

6

Programme Modification or Cancellation

Quest Leadership Academy reserves the right to:

  • Modify programme schedules, faculty, delivery mode, or content
  • Postpone or cancel a programme due to unforeseen circumstances

In the event of full programme cancellation by Quest Leadership Academy: Paid tuition may be refunded or credited, at Quest's discretion.

7

Accreditation-Related Matters

Participants enrolling in programmes pending accreditation acknowledge that:

  • Accreditation outcomes are determined by external bodies
  • Changes in accreditation status do not constitute grounds for a refund
8

Force Majeure

Quest Leadership Academy shall not be liable for refunds due to events beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Government regulations
  • Global health emergencies
  • Technical failures beyond institutional control
9

Scholarships & Discounts

  • Scholarships are non-transferable
  • Withdrawal or termination may result in loss of scholarship benefits
  • No cash equivalent or refund applies to unused scholarship portions
10

Disputes

All refund-related disputes must be submitted in writing within 14 days of the event giving rise to the claim.

Quest Leadership Academy's decision shall be final, subject to applicable law.

11

Governing Law

This Refund Policy is governed by the laws of the Federal Republic of Nigeria.

12

Policy Dates and Amendment Frequency

Effective Date: March 17, 2025

Last Updated: January 19, 2026

Validity: This policy is valid until December 31, 2030 and may be amended at Quest Leadership Academy's discretion.

Contact Information

For refund-related inquiries:

📍 Address

The Quest Centre
16, Probyn Road
Friends Colony Estate
Lagos, Nigeria

✉️ Email

info@questleadershipacademy.com

📱 Phone

+234 909 303 0999